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As more vacation owners trade the reliable thump of the surf for the
flash of neon and the electric pulse of a living, breathing city, Marriott
Vacation Club is among a cadre of timeshare companies welcoming them
into the heart of the action. Front and center in five U.S. cities — Boston,
Miami, New York City, San Diego, and Washington, D.C. — Marriott
Vacation Club Pulse
SM
properties add a fresh dimension to the timeshare
experience, inviting vacationers to discover a city’s secrets and feel like an
insider rather than a tourist.
The Pulse Plus
“When people come to one of these properties, they’re getting the insider,
part-of-the-community look at where to go and what to do and where to
dine,” says Ed Kinney, global vice president of corporate affairs and com-
munications for Marriott Vacations Worldwide. “We’re going to know the
cool little places that aren’t on their radar.”
Marriott Vacation Club members have been using their points to stay
at Marriott International’s urban hotels for years, but within the timeshare
component, the city-centric experiences that members were asking for
were scarce. “People’s travel tendencies have shifted,” Kinney says.
“They like the shorter stays. They like urban environments. It’s a great
opportunity for us to expand our portfolio and have things that are more
relevant to a wider audience of people.”
Kinney says urban vacations appeal to Marriott Vacation Club mem-
bers across the board. People living on the East Coast love being able to
take their kids to see the sights in D.C. and Boston. Empty nesters book
off-peak explorations, and younger couples like short stays. “Suffice
to say that if you take a cross-section of our owners, the predominant
number are going to want to have an urban experience at some point or
another,” he says.
Location, Location, Location
Given that, location is key, Kinney says. All Pulse properties are within
walking distance of shops, restaurants, museums, and nightlife. In some
cases, they are city landmarks themselves.
Marriott Vacation Club Pulse
SM
at Custom House, Boston, is housed
in the historic Custom House and Clock Tower, part of the city’s skyline
since 1847. It towers above the Boston Harbor, close to the city’s many
historic and cultural sites.
At Marriott Vacation Club Pulse
SM
at The Mayflower, Washington,
D.C., guests are invited into the chandelier-lined hallways on the seventh
floor of The Mayflower Hotel, listed on the National Register of Historic
Places. The property offers easy access to the White House, Lincoln
Memorial, and Smithsonian museums.
The chic Strand Hotel, in the midst of New York City’s Fashion District,
is home to the Marriott Vacation Club Pulse
SM
,
New York City. It is an easy walk to Times Square
and the Theater District.
In Miami Beach, Florida, Marriott Vacation
Club Pulse
SM
, South Beach, is across the street
from the beach and close to the boutiques and
nightclubs of Collins and Washington avenues,
and the restaurants, shops, and cafes along
Lincoln Road.
The newest Pulse property, Marriott Vacation
Club Pulse
SM
, San Diego, is an easy stroll to res-
taurants, rooftop bars, live theater, and shops in
the historic Gaslamp Quarter.
Personality Pulse
But location is only part of the Pulse panache.
Each property is one-of-a-kind, handpicked for its architectural style and
designed to capture the unique character and soul of its home city.
Being in the center of the actionmeans that Pulse units can be smaller
than the usual two-bedroom villa, for example, and range from hotel
rooms to one-bedroom suites with kitchenettes and foldout sofa beds.
With so many attractions nearby, fewer on-site amenities are necessary.
Marriott Vacation Club Pulse
SM
, San Diego, which opened in July 2016, is
the only one with an indoor pool, whirlpool, and children’s activity center.
“Obviously, you’re not going to have traditional amenities like pool
features, tennis courts, or some of the other things that are mainstays with
the resort environment,” says Kinney.
The Prototype for Pulse
Marriott Vacation Club Pulse
SM
at CustomHouse, Boston, provided a pro-
totype for the Pulse personality, Kinney says. “It fit the formula of what we
regard as a Pulse property: close to everything, surrounded by a lot of
different points of interest. So we pulled it into the Pulse system.”
From there, Marriott Vacation Club Pulse
SM
built its signature portfolio
one property at a time as the right opportunities arose. The Mayflower
Hotel was part of Marriott International’s Autograph Collection. And in
New York City, “We had always looked at having something there and
could never quite find the right opportunity, until we found The Strand.”
Miami presented a very different opportunity. The 1936Mediterranean
Revival structure that is home to the Marriott Vacation Club Pulse
SM
,
South Beach, is an architectural gem in the Art Deco district. Still, at 49
units, Kinney admits the South Beach Pulse property would have been
too small to fit the Marriott International formula.
“As a business, we probably could not have done it if we were still
under the halo of Marriott International,” Kinney admits. “When we spun
off nearly five years ago, it gave us a lot of independence and latitude to
look at things from a different perspective.” Quality standards and opera-
tional issues are still top of mind when evaluating prospective properties,
especially those needing to be refurbished. But the sum total — charac-
ter, architecture, and location — has to be exactly right for its market. In
South Beach, “We knew it would be a cool new element to what the Pulse
properties should be and we could figure it out,” Kinney says.
Options and Flexibility Rule
Marriott Vacation Club’s urban brand extension has been a great addition
to the many flexible options more than 400,000 members already enjoy
using their points, Kinney says.
“When you own with Marriott Vacation Club, there are so many differ-
ent options for how you can use your timeshare ownership, whether you
stay at your home resort, exchange within our other properties, or through
the Interval International collection, cruises, and
more. All these choices really will cater to almost
every type of leisure travel that we could imagine
somebody wanting to do. It’s just widening the
portfolio to make it more attractive for the folks
who are looking for vacation ownership.”
Marriott VacationClubPulse
SM
also has its own
website with a cosmopolitan feel fitting its persona.
Kinney expects that Marriott Vacation Club
Pulse
SM
will continue to look at adding other prop-
erties in more cities. “We are going to continue to
evolve this brand extension as we get more feed-
back from the customers experiencing it.”
Joyce Hadley Copeland, based in Tucson, Arizona, con-
tributes regularly to travel and hospitality publications and
websites.
fast
facts
Marriott Vacation
Club Pulse
Developer:
Marriott Vacations Worldwide
Corporation
Location:
Orlando, Florida
Product:
Points-based vacation ownership
and deeded points-based fractional ownership
Units:
Hotel rooms, studios, and one-bedroom
suites
Website:
marriottvacationclub.com/mvcpulse
Social Media:
Facebook, Twitter, Instagram,
Pinterest, YouTube, Google+