TRAVEL PLANNER 2016 – 2017
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IntervalWorld.com
2. To submit a valid exchange request, a minimum of three different
resorts and one time period, three different time periods and one resort, or
two resorts and two time periods must be requested. Members may be
confirmed into any resort or time period requested.
3. For those Members exchanging with II based on the deposit or
relinquishment of a unit week, the Member may request to travel with a
number of people equal to the maximum occupancy of the
accommodations deposited or to be relinquished, provided that the
number of people traveling does not exceed the standard traveling party
size associated with each unit type as follows: hotel, studio, or efficiency
unit – two persons; one-bedroom unit – four persons; two-bedroom unit –
six persons; three-bedroom unit – eight persons; and four-bedroom unit –
10 persons. Confirmations may be made into any unit that will accommodate
the number of people in the Member’s traveling party, even where the
Home Resort accommodations deposited or relinquished can accommodate
a greater number of people. For example, if a Member relinquishes a two-
bedroom unit that accommodates six people, but is traveling with only four
people, he or she may be confirmed into either a two-bedroom or one-
bedroom unit. In all instances, exchange opportunities are enhanced by
accepting any unit that will accommodate the number of people traveling.
4.
Exchanges are arranged on a space-available basis, taking into
consideration the “Comparable Exchange” concept explained in
Paragraphs 13 and 14. Neither II, nor any developer or marketer can
guarantee the fulfillment of a specific request, as weeks are received
on a periodic basis throughout the year.
Generally, II does not control the
timing, location, or number of weeks available to the Exchange Program.
5.
Some Members may be restricted from exchanging into resorts
located within the same geographical area as the Home Resort
accommodations that are being deposited or relinquished. There are
currently such restrictions in Aruba; Barbados; Cabo San Lucas,
Mexico; Cancún, Mexico; Cyprus; the Dominican Republic; Door
County, Wisconsin; Eastern British Columbia; Gatlinburg/Pigeon Forge,
Tennessee; Grand Bahama Island; Grand Cayman Island; Guatemala;
Hawaii (the Big Island); Maui, Hawaii; Kauai, Hawaii; Hilton Head, South
Carolina; Lake Tahoe, California; Las Vegas, Nevada; Madeira, Portugal;
Malta; Marco Island, Florida; Mazatlán, Mexico; Naples, Florida;
Okaloosa and Walton County, Florida; Orlando/Kissimmee, Florida;
Palm Desert, California; Palm Springs, California; Phuket, Thailand;
Puerto Vallarta, Mexico; Riviera Maya, Mexico; Riviera Nayarit, Mexico;
St. Maarten; Stateline, Nevada; Summit County, Colorado; Virginia
Beach, Virginia; and Williamsburg, Virginia. Generally, this restriction
does not apply to Members requesting an exchange to Member Resorts
under common ownership or management with the Home Resort.
Additional geographic areas may be restricted in the future. Members
affected by any future restrictions will be advised via II’s regular
publications.
6. Only II can confirm vacation exchange requests, and only II written or
electronic Confirmations are valid. II will attempt to confirm a request until
48 hours before the latest travel dates requested; however, beginning on
the 29th day prior to the latest travel dates requested, II will contact the
Member by telephone in order to obtain acceptance by the Member prior
to issuing a Confirmation.
7. (a) For Members who wish to change their Host Accommodations
subsequent to receiving a Confirmation without canceling their
Confirmation, E-Plus is available to allow Individual Members to “retrade”
their original Confirmation, up to a total of three times upon the payment
of an additional fee. The use of E-Plus may be purchased at any time
commencing at the time an exchange request is initially placed and
continuing up to five (5) days following the issuance of a Confirmation, so
long as the purchase is prior to the first date of occupancy of the Host
Accommodations and the Host Resort is in good standing with II. E-Plus
may be used to secure up to three (3) retrades of the Member’s Host
Accommodations and/or vacation periods at any time up to 12 months
after the first date of occupancy of the Host Accommodations of the
original Confirmation (the “E-Plus Usage Window”). Once established, the
E-Plus Usage Window does not change upon any subsequent retrade.
(b) When transacting an E-Plus retrade, the Member may view
available Host Accommodations and an E-Plus retrade will be instantly
issued if the desired accommodations are available at the time the retrade is
initiated. Retrade requests may be made online or by telephone.
(c) (i) When the Member transacts an E-Plus retrade 60 days or more
from the first date of occupancy of the original Confirmation or, if applicable,
previously issued retrade, he or she will be entitled to select available
accommodations with travel dates any time up to the expiration of the E-Plus
Usage Window.
(ii) When the Member requests an E-Plus retrade 59 days to
24 hours prior to the first date of occupancy of the original Confirmation
or, if applicable, initial retrade, the Member may only select from
accommodations that have occupancy dates commencing up to 60 days
after the first date of occupancy of the original Confirmation or previously
issued retrade. Any subsequent retrade request may only be for Host
Accommodations with occupancy dates 60 days or less prior to the first
date of occupancy of the current retrade.
(iii)
E-Plus may not be used to change Host Accommodations
less than 24 hours prior to the first date of occupancy of the current
Host Accommodations.
(d) For E-Plus retrades where points (inclusive of Club Interval Points
and Preferred Points) were relinquished for the original Confirmation:
(i) Where the number of points required for the retrade is equal to
or less than the number of points required for the original Confirmation or, if
applicable, previously issued retrade, no points will be returned to the
Member’s points, Club Interval Points, or Preferred Points account.
(ii) Where the number of points or Club Interval Points required
for the retrade is greater than the amount relinquished for the original
Confirmation or, if applicable, previously issued retrade, the Member will be
required to relinquish the additional points needed. A retrade will not be
confirmed until the availability of the required number of points is verified
by the Home Resort.
(e) Only one purchase of E-Plus may be made as to any particular
Confirmation.
(f)
E-Plus may not be purchased for use with a ShortStay
Exchange Confirmation, an Interval Options Confirmation, or with
respect to the purchase of accommodations through the Getaway
Program.
(g)
E-Plus may not be used to secure a retrade where the Host
Accommodations have become unavailable for occupancy for any
reason.
Where a Member secures a retrade for accommodations located in
an area prone to damage or destruction due to adverse weather conditions,
earthquakes, or other natural disasters, travel insurance is available through
a third-party provider. Information about travel insurance is available at
IntervalWorld.com.
(h) E-Plus may not be available to owners at some Member Resorts
because of the Home Resort’s internal rules.
(i)
II’s Exchange Cancellation Policies do not apply to an E-Plus
retrade.
8. II Exchange Cancellation Policy — Other than Club Interval
Points–Based Exchange Confirmations
(a)
The only circumstances under which a Member using the
Exchange Program may lose the use and occupancy of the Home
Resort accommodations or relinquished points (including Preferred
Points) without being provided Host Accommodations are if a Member:
(i) using the Deposit First method of exchange fails to submit a valid
exchange request within the time periods specified; (ii) using the
Deposit First method of exchange requests accommodations that are
not available and fails to accept any alternate locations and/or time
periods offered; (iii) cancels a Confirmation seven days or more prior
to the first date of occupancy of the Host Accommodations being
canceled and fails to request substitute accommodations in accordance
with II’s Exchange Cancellation Policy; (iv) cancels a Confirmation
less than seven days prior to the first date of occupancy of the Host
Accommodations being canceled; (v) cancels or loses the use of a
Confirmation, at any time, due to the threatened or actual damage or
destruction of the Host Accommodations; (vi) cancels a Confirmation
for substitute Host Accommodations that was previously issued to the
Member under II’s Exchange Cancellation Policy; or (vii) where the use
of the Home Resort accommodations by II is lost or impaired due to
circumstances beyond II’s control.
(b)
Under II’s Exchange Cancellation Policy, a Member is entitled
to cancel a Confirmation by notifying II of his or her desire to cancel
such Confirmation within the first 24 hours after the exchange request
has been confirmed.
In the event that the Member has used the Deposit
First method of exchange, the Member’s exchange fee will be refunded,
and the deposit will revert to a status such that the Member may redeem
such deposit at a future time to place another exchange request. If the
Member has used the Request First method of exchange, the Member’s
exchange fee will be refunded, and the right to occupy the Home Resort
accommodations shall revert to the Member.
(c)
When a Member notifies II of his or her desire to cancel a
Confirmation seven days or more prior to the first date of occupancy
of the Host Accommodations being canceled, the Member will be
entitled to request substitute exchange accommodations, as long
as the Member requests travel occurring no later than 12 months
following the date on which the Member cancels said Confirmation
for Host Accommodations. However, the time period in which the
Member is entitled to request substitute exchange accommodations
is limited, as follows:
(i)
When a Member notifies II of his or her desire to cancel
Confirmation 60 days or more prior to the first date of occupancy of