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PROFILES
Living Water Resorts
Principles Guide Canadian Developer
28
Vista Encantada Spa Resort &
Residences
Tradition Meets Luxury in Los Cabos
32
Villa Ridente Club
Gateway to Authentic Sicily
36
LiV Resorts
Tapping Vietnam’s Growing Tourism Market
40
IN EVERY ISSUE
Insight
2020 Foresight
4
In Brief
Industry News Roundup
6
Insider
Benefits, News, Updates, and More
8
Back Page
What We’re Talking About
52
FIND US ON
Vacation Industry Review
is published by Interval International. It is designed to provide accurate and authoritative information
regarding the subject matter covered. It is published with the understanding that the publisher is not engaged in rendering legal,
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©Interval International, 2020. All rights reserved. Reproduction of any part of this publication without written consent is prohibited.
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Christine Mas Palmason
Interval International
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CONTENTS
36
INREVIEW
Digital Marketing
Creating Primo Promo Videos
10
Spotlight
Los Cabos: Endless Growth at Land’s End
12
From the Ground Up
Secrets to Successful Hotel Conversions
18
Customer Care
When Guests Get Sick on Vacation
24
JANUARY – MARCH 2020
RESORTDEVELOPER.COMVACATION INDUSTRY REVIEW
executive editor
Torey Marcus
editor-in-chief
Betsy Sheldon
creative director
Ailis M. Cabrera
associate editor
Paul Sisolak
staff writers
J.B. Bissell
|
Laurie Gallardo
graphics manager
George A. Sariego
senior graphic designer
Maria Garcia-Aguilar
graphic designers
Frank Gonzalez
|
Cristina Mencia
graphic artist
Jessica Rivas
assistant vice president
graphics and production
Janet L. Orr
photo editor
Kimberly DeWees
production director
Claire S. Sayan
DG Film Company
44
Dream Vacation Week
35
Entertainment Promotions
45
Equiant
46
Fidelity National Timeshare
47
Harbor Linen
48
Interval International
IFC, 3, 5, 7, 17, 31
Interval World
IBC
Interval WVT Mastercard
®
Program
49
Leisure Time Passport
39
Meridian Financial Services
50
Oracle
9
Vacation Industry Review
51
Vacation Industry Review
Digital
BC
Advertising Index