INREVIEW
Management
Planning for Disasters
14
Customer Service
Consumer Feedback:
Good for Business
20
IN EVERY ISSUE
Viewpoint
Wellness Check
4
In Brief
Industry News Roundup
6
Insider
Benefits, News, Updates, and More
8
Back Page
What We’re Talking About
56
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Vacation Industry Review
is published by ILG. It is designed to provide accurate and authoritative information regarding the subject
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advertising
Nicole Meck
Interval International
949-470-8324
nicole.meck@intervalintl.comFor address changes and
corrections, or to receive a
complimentary subscription,
please send an email
to
nicole.meck@intervalintl.com.
CONTENTS
38
PROFILES
Trapp Family Lodge Guest Houses
The Sound of Success
28
Grand Caymanian Resort
Polishing a Caribbean Classic
32
Le Blanc Los Cabos
From All-Inclusive to
Awe
-Inclusive
34
Enjoy Casino & Resort
Entertainment Company Takes to Timeshare
38
Hippocampus Viña del Mar Resort & Club
Expanding on a Firm
Foundation in Chile
42
Residence La Ferriera
History Meets Hospitality in Tuscany
44
APRIL – JUNE 2018
RESORTDEVELOPER.COMVACATION INDUSTRY REVIEW
executive editor
Torey Marcus
editor-in-chief
Betsy Sheldon
creative director
Ailis M. Cabrera
associate editor
Paul Sisolak
staff writers
J.B. Bissell
|
Laurie Charles
graphics manager
George A. Sariego
senior graphic designer
Maria Garcia-Aguilar
graphic designers
Frank Gonzalez
|
Cristina Mencia
assistant vice president
graphics and production
Janet L. Orr
photo editor
Kimberly DeWees
production director
Claire S. Sayan
Advertise with
impact
Readers of
Vacation Industry Review
are active members of the vacation
ownership and hospitality sectors. They use the magazine as a tool to keep
up with what’s happening and to find out about new products and services.
A
Vacation Industry Review
reader survey found:
More than 80 percent
say that the editorial content of
Vacation Industry Review
is useful or valuable to them.
In excess of three-fourths
indicate that the advertised
products and services in
Vacation Industry Review
are useful or valuable.
Get the results you need —
call today.
TO PLACE AN AD IN
VACATION INDUSTRY REVIEW
:
Contact Nicole Meck
Phone: 949-470-8324
Email:
nicole.meck@intervalintl.comR E SORT D E V E L OP E R . COM
Advertising Index
American Red Cross
19
American Resort Development Association 7
BakerHostetler
8
Bank of America Visa Card
48
DG Film Company
49
Dream Vacation Week
37
Entertainment Promotions
50
Equiant
10, 51
Fidelity National Timeshare
52
Harbor Linen
9, 53
Info-Exchange Seminar
25
Interval International
IFC, 11, 12, 26
Interval World
41
Leisure Time Passport
IBC
Meridian Financial Services
54
Preferred Residences
BC
Quantum Resort Theatres
55
Vacation Industry Review
3
Vacation Industry Review
Digital
5
VIP Club
25
VRI
31
Winners Circle
25