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INREVIEW

Management

Planning for Disasters

14

Customer Service

Consumer Feedback:

Good for Business

20

IN EVERY ISSUE

Viewpoint

Wellness Check

4

In Brief

Industry News Roundup

6

Insider

Benefits, News, Updates, and More

8

Back Page

What We’re Talking About

56

FIND US ON

Vacation Industry Review

is published by ILG. It is designed to provide accurate and authoritative information regarding the subject

matter covered. It is published with the understanding that the publisher is not engaged in rendering legal, accounting, or other

professional service. If legal advice or other expert assistance is required, the services of a competent professional should be sought.

©ILG, 2018. All rights reserved. Reproduction of any part of this publication without written consent is prohibited.

advertising

Nicole Meck

Interval International

949-470-8324

nicole.meck@intervalintl.com

For address changes and

corrections, or to receive a

complimentary subscription,

please send an email

to

nicole.meck@intervalintl.com

.

CONTENTS

38

PROFILES

Trapp Family Lodge Guest Houses

The Sound of Success

28

Grand Caymanian Resort

Polishing a Caribbean Classic

32

Le Blanc Los Cabos

From All-Inclusive to

Awe

-Inclusive

34

Enjoy Casino & Resort

Entertainment Company Takes to Timeshare

38

Hippocampus Viña del Mar Resort & Club

Expanding on a Firm

Foundation in Chile

42

Residence La Ferriera

History Meets Hospitality in Tuscany

44

APRIL – JUNE 2018

RESORTDEVELOPER.COM

VACATION INDUSTRY REVIEW

executive editor

Torey Marcus

editor-in-chief

Betsy Sheldon

creative director

Ailis M. Cabrera

associate editor

Paul Sisolak

staff writers

J.B. Bissell

|

Laurie Charles

graphics manager

George A. Sariego

senior graphic designer

Maria Garcia-Aguilar

graphic designers

Frank Gonzalez

|

Cristina Mencia

assistant vice president

graphics and production

Janet L. Orr

photo editor

Kimberly DeWees

production director

Claire S. Sayan

Advertise with

impact

Readers of

Vacation Industry Review

are active members of the vacation

ownership and hospitality sectors. They use the magazine as a tool to keep

up with what’s happening and to find out about new products and services.

A

Vacation Industry Review

reader survey found:

More than 80 percent

say that the editorial content of

Vacation Industry Review

is useful or valuable to them.

In excess of three-fourths

indicate that the advertised

products and services in

Vacation Industry Review

are useful or valuable.

Get the results you need —

call today.

TO PLACE AN AD IN

VACATION INDUSTRY REVIEW

:

Contact Nicole Meck

Phone: 949-470-8324

Email:

nicole.meck@intervalintl.com

R E SORT D E V E L OP E R . COM

Advertising Index

American Red Cross

19

American Resort Development Association 7

BakerHostetler

8

Bank of America Visa Card

48

DG Film Company

49

Dream Vacation Week

37

Entertainment Promotions

50

Equiant

10, 51

Fidelity National Timeshare

52

Harbor Linen

9, 53

Info-Exchange Seminar

25

Interval International

IFC, 11, 12, 26

Interval World

41

Leisure Time Passport

IBC

Meridian Financial Services

54

Preferred Residences

BC

Quantum Resort Theatres

55

Vacation Industry Review

3

Vacation Industry Review

Digital

5

VIP Club

25

VRI

31

Winners Circle

25