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Travelers who don’t like to think about tips and extras, or who carry
cash to the pool have made all-inclusive destinations popular throughout
the world. This type of worry-free vacation is not a new model — it was
first introduced in the 1950s. But while the number of all-inclusive resorts
has grown with time, the appeal may have been diluted — along with the
watered-down drinks and institution-quality food bars that became the
all-inclusive cliché.
Many resorts, however, have duly noted that simply rolling in
gratuities, three daily meals, and drinks in the price may not be
enough for some travelers. There are companies that appeal to the
quality-conscious consumer and offer worry-free all-inclusive vacation
packages including premium drinks, gourmet food, and first-class
spas and wellness centers. And some even go the extra mile.
Welcome to the Palladium Hotel Group, where all-inclusive might even
include a personal butler.
The multinational company based in Ibiza in Spain’s Balearic
Islands has grown from two hotels in the 1960s, to seven lodging
brands and 48 hotels in six countries. “Palladium Hotel Group is a
company that has gone to great lengths to segment its hotels and to
launch new brands for each line,” says Alejandro Martin, general
director.
But it’s Palladium’s two featured brands — The Royal Suites by
Palladium and Palladium Hotels & Resorts — that delight vacationers
and vacation owners alike with high-end, all-inclusive amenities and
services that include a timeshare component.
Different Brands, Different Markets
Palladium Hotels & Resorts is the more family-oriented brand. While
focusing on accommodations and services that cater to groups with chil-
dren, the Palladium Hotels & Resorts properties equally serve adult
groups from reunions to wedding celebrations to business events. And,
as always, the most spectacular natural environments are chosen for its
resort locations.
The Royal Suites by Palladium is the group’s premium, adults-only
brand. Personalized luxury treatment and exclusive amenities are includ-
ed in the package, as well as most of the available entertainment and
RESORTDEVELOPER.COM
vacation industry review
OCTOBER – DECEMBER 2015
32
PALLADIUM HOTEL
GROUP
For many resort guests, having to pay
for, add up, and keep track of all the
incidental expenses is no vacation.
Dealing with tips, meals, and poolside
drinks may require carrying extra
cash or laboring over accrued
charges on the bill when checking
out at the end of the trip. Suddenly,
that carefully crafted escape has
taken a bigger bite out of the budget
than what was planned for.
Turning
Customers
Into Fans
By Marcos Ommati
ROYAL SUITES YUCATAN, RIVIERA MAYA, MEXICO
With Exclusive All-Inclusive