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vacation industry review
OCTOBER – DECEMBER 2016
PROFILES
Angsana Vacation Club
Asian Experiences for Asian Markets
28
Club Unique
New Way to See Phuket
30
Holiday Inn Club Vacations
Williamsburg Resort
From Good to Great
32
Marriott Vacation Club Pulse
Turning Owners Into Urban Insiders
34
Vistana Signature Experiences
Time-Tested, Forward-Looking
36
Welk Resort Group
Fundamental Focus on Fun
38
Hacienda Encantada Resort & Spa
100-Percent Mexican by Design
40
VIEWPOINT
Street Cred
4
INSIDER
Benefits, News, Updates, and More
6
PULSE
People and Industry News
51
FIND US ON
INREVIEW
MEETINGS
Info-Exchange Seminar
8
MEETINGS
AMDETUR
8
TRAVEL
Is Cuba Ready for Timesharing?
10
CUSTOMER SERVICE
Welcoming Owners With Disabilities
14
FROM THE GROUND UP
Pillow Talk
18
MARKET SPOTLIGHT
Phuket: Asia’s Field of Dreams
22
Vacation Industry Review
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creative director
Ailis M. Cabrera
senior graphics
manager
John Cavaliere
senior graphic
designer
Maria Garcia-Aguilar
graphic designers
Frank Gonzalez
Cristina Mencia
George A. Sariego
photo editor
Kimberly DeWees
assistant vice president
graphics and production
Janet L. Orr
production director
Claire S. Sayan
advertising
Nicole Meck
Interval International
949.470.8324
Nicole.Meck@intervalintl.comFor address changes and corrections,
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to
Nicole.Meck@intervalintl.com .editor-in-chief
Betsy Sheldon
staff writers
J.B. Bissell
Jacquelyn Kalis
editorial assistant
Laurie Charles
editorial consultant
Torey Marcus
page 28
American Resort Development Association 17
Bank of America Visa Card
45
Caribbean Hotel & Tourism Association 13
DG Film Company
48
Entertainment Promotions
47
Equiant Financial Services
44
Fidelity
49
Harbor Linen
8, 50
Info-Exchange Seminar
21
International Shared Ownership
Investment Conference
BC
Interval International
IFC, 9, 26, 31, 52
Interval World
42
Meridian Financial Services
46
Preferred Residences
5
Vacation Industry Review
25
Vacation Industry Review
Digital
51
VIP Club
21
VRI
3
Winners Circle
21
Advertising Index
CONTENTS
Cover Photo: Iryna Shpulak/Getty Images