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CUSTOMER
SERVICE
By Judy Kenninger
Welcoming Travelers With Disabilities
Open Arms
The Americans with Disabilities Act was passed in 1990 to ensure that people with disabilities
have the same rights and opportunities as everyone else. If you live in the U.S. and have a disability,
or a family member or friend with a disability, the ADA has had a profound effect on your life. From
access to restaurants and public restrooms to easy entry into historic sites and tourist attractions,
people with conditions that affect their mobility or restrict other faculties can participate in more
activities, find more jobs, and travel more easily.
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OCTOBER – DECEMBER 2016
RESORTDEVELOPER.COM
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