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Jeanette Marbert and I met more than 30 years
ago, when, as a young lawyer, she joined Interval
International® as corporate counsel. I wasn’t
too far out of law school myself, with just a few
years of real estate and legislative experience
under my belt.
I quickly recognized in Jeanette a kindred
spirit: someone eager to grow and contribute in
a meaningful way to the company and industry;
a motivated individual with high standards and a
strong work ethic. Additionally, she possessed
traits that — I confess — weren’t at the top of
my personal list of strengths: more patience and
a calming presence. It wasn’t long before I real-
ized that we made a great team.
As you know, Jeanette has played an integral
role in the success of Interval International and
evolution of ILG. After joining the company in
1984, she was soon promoted, and held several
executive management positions of increasing
scope. She has been our chief operating officer
for the last 18 years.
So, I couldn’t be more pleased that Jeanette
has been named president and CEO of the ILG
exchange and rental operating segment. Her
insightful leadership, depth of knowledge of the
business, and understanding of Interval’s client
and member needs will be invaluable assets. I
know you will join me in congratulating her.
Moving on
And while we welcome Jeanette to her new role,
we say goodbye to David Gilbert, who retired from
his position as president of Interval International
in December 2017. For nearly 30 years, David has
devoted himself to the best interests of the com-
pany’s resort developers and their owners. Under
his leadership, many of the company’s most suc-
cessful products and programs were launched.
While David is moving on, we look forward to
working with him in a consulting role.
In the meantime, Interval’s talented group
of executives are in place to carry on David’s
unwavering dedication to the delivery of best-in-
class products and services.
ILG’s outstanding human capital isn’t limited
to one operating business, however. Each of ILG’s
companies has decades of market-leading history
and strong entrepreneurial roots — from VRI to
Vistana™ Signature Experiences. As one of the
newest executives at ILG, Serge Rivera brings
years of experience in top leadership roles
with Starwood Hotels & Resorts and Starwood
Vacation Ownership. I am delighted that his
breadth and depth of industry expertise is now
directed toward steering ILG’s vacation owner-
ship segment as president and CEO.
Long-Tenured Workforce
As I think about my good fortune to have enjoyed
so many years of working with the exceptional
ILG team, it strikes me that our staff tenure is
quite remarkable. At a recent celebration of sev-
eral milestone anniversaries, a significant number
of associates with 20, 30, and even 35 years with
the company were in attendance. We tallied up the
total number of years at 1,235. More than a thou-
sand years of experience gathered together!
As proud as I am of that long-term tenure, I
am also pleased that our companies continue to
attract new employees drawn to a forward-looking
culture that embraces new business models and
seeks ways to do things differently. This fresh
injection of talent combined with the continuity
and solidity of a seasoned team results in a for-
midable force, dedicated to contributing to ILG’s
ongoing success.
4
VIEWPOINT
We’ve Got Talent
JANUARY – MARCH 2018 VACATION INDUSTRY REVIEW
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The new and improved makes it a pleasure for members to
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BY
Craig M. Nash
CHAIRMAN,
PRESIDENT, AND CEO
ILG