RESORT DIRECTORY 2014 – 2015
331
IntervalWorld.com
to 24 hours prior to the first date of occupancy of such substitute
exchange accommodations.
(ii)
Where the Member notifies II of his or her desire to cancel
the Confirmation 59 days to 14 days prior to the first date of occupancy
of his or her Host Accommodations, the Member may request substitute
exchange accommodations 59 days to 24 hours prior to the first date of
occupancy of such substitute exchange accommodations.
(iii)
When a Member notifies II of his or her desire to cancel the
Confirmation from 13 to seven days prior to the first date of occupancy
of his or her Host Accommodations, the Member may request substitute
exchange accommodations from limited travel destinations 30 days to
24 hours prior to the first date of occupancy of such substitute
exchange accommodations.
(iv)
II will retain the exchange fee paid initially to secure the
canceled Confirmation.
9.
II Exchange Cancellation Policy — Club Interval Points–Based
Exchange Confirmations
(a)
The only circumstances under which a Club Interval Gold
Member who exchanges with II based on the relinquishment of Club
Interval Points may lose the use of his or her points without being
provided Host Accommodations are if such Club Interval Gold Member:
(i) fails to submit a valid exchange request prior to the expiration of such
Club Interval Points; (ii) requests accommodations that are not available
and fails to accept any alternate locations and/or time periods offered
prior to the expiration of the Club Interval Points; (iii) cancels or loses
the use of a Confirmation, at any time, due to the threatened or actual
damage or destruction of the Host Accommodations; or (iv) where the
use of the Eligible Vacation Interest on which such Club Interval Points
were issued is lost or impaired due to circumstances beyond II’s control.
(b)
Under II’s Exchange Cancellation Policy for Club Interval
Points–Based Exchange Confirmations, a Club Interval Gold Member is
entitled to cancel a Confirmation (with the exception of an E-Plus
retrade) by notifying II of his or her desire to cancel such Confirmation
within the first 24 hours after the exchange request has been confirmed.
In such instance, the Club Interval Points utilized for the Confirmation
are restored to the Member’s II account and any exchange fee paid that is
associated with the canceled Confirmation is refunded.
(c)
When a Club Interval Gold Member notifies II of his or her
desire to cancel a Confirmation one day or more prior to the first date
of occupancy of the Host Accommodations being canceled, the
Member will receive a percentage of Club Interval Points utilized for
the Confirmation refunded, as follows:
(i)
When a Club Interval Gold Member notifies II of his or
her desire to cancel the Confirmation 120 days or more prior to the
first date of occupancy of his or her Host Accommodations, the Club
Interval Gold Member will receive a refund of 100 percent of the
Club Interval Points utilized.
(ii)
When a Club Interval Gold Member notifies II of his or
her desire to cancel the Confirmation from 119 days to 60 days prior
to the first date of occupancy of his or her Host Accommodations,
the Club Interval Gold Member will receive a refund of 75 percent of
the points utilized.
(iii)
When the Club Interval Gold Member notifies II of his or
her desire to cancel the Confirmation from 59 days to 30 days prior to
the first date of occupancy of his or her Host Accommodations, the
Club Interval Gold Member will receive a refund of 50 percent of the
points utilized.
(iv)
When the Club Interval Gold Member notifies II of his or
her desire to cancel the Confirmation from 29 days to one day prior
to the first date of occupancy of his or her Host Accommodations, the
Club Interval Gold Member will receive a refund of 25 percent of the
points utilized.
(v)
II will retain the exchange fee paid initially to secure the
canceled Confirmation.
10. (a)
Notwithstanding the foregoing Paragraphs 8 and 9, no
Member may request substitute exchange accommodations or any
refund of Club Interval Points or Preferred Points where such Member
has canceled or has lost the use of a Confirmation, as a result of the
Host Accommodations being damaged or destroyed or where such
damage or destruction is imminent.
Accordingly, where a Member is
issued a Confirmation or retrade to a Host Resort located in an area
prone to damage or destruction due to adverse weather conditions,
earthquakes, or other natural disasters, travel insurance is available
through a third-party provider. Information about travel insurance is
available at IntervalWorld.com. II reserves the right to deny a Member
substitute exchange accommodations under II’s Exchange Cancellation
Policies where such Member has received compensation for his or her
canceled exchange accommodations pursuant to travel insurance or
otherwise.
(b)
In all instances that a Member requests substitute exchange
accommodations pursuant to II’s Exchange Cancellation Policies, the
Member will be entitled to request substitute Host Accommodations
comparable in quality to the Home Resort accommodations.
(c)
The date the Member cancels will be deemed the new date of
relinquishment in determining a priority with respect to Paragraph 14(e).
(d)
No request for substitute exchange accommodations will qualify
for an internal exchange priority as it relates to Paragraph 15 hereunder.
(e)
Where a request for substitute exchange accommodations is
allowed under either of II’s Exchange Cancellation Policies, the
Member will be required to pay an additional exchange fee at the time
he or she requests substitute exchange accommodations.
(f)
II’s Exchange Cancellation Policies do not apply to ShortStay
Exchange Confirmations, Getaway Confirmations, or Interval Options
Confirmations. A cancellation of a ShortStay Exchange Confirmation
or Interval Options Confirmation results in the loss of the Home
Resort unit week or points relinquished.
11. Irrespective of the calendar followed by the Home Resort,
Members may be confirmed into a resort with weekly time periods
beginning on any day of the week.
12. Any week not confirmed by II to a Member will be used by II for
general commercial purposes.
13. The Exchange Program is based upon the “Comparable Exchange”
concept. Comparable Exchange attempts to parallel, to the greatest
extent possible, the supply of and demand for the vacation period
relinquished to the Exchange Program with the supply of and demand for
the vacation period being requested in exchange. Comparable Exchange
also attempts to ensure that Members are confirmed, whenever possible,
to resorts that are comparable in quality to the Home Resort.
14.
II, therefore, in order to achieve its goal of providing the
Member with an exchange experience comparable to that which the
Home Resort provides, assigns a priority to each request based on
the following factors:
(a)
The supply of and demand for, within the Exchange
Program, the vacation period deposited (Deposit First) or being
offered in exchange (Request First), and the Home Resort.
(b)
The supply of and demand for, within the Exchange
Program, the vacation period and Member Resort being requested in
exchange.
(c)
The quality, facilities, and overall experience offered by
the Home Resort as compared to the quality, facilities, and overall
experience of the Member Resort being requested in exchange. This
is based on evaluation forms received from exchange guests to the
Home Resort, resort inspections and evaluations, and other
information received by II regarding the Home Resort.
(d)
When the exchange request is received by II. The earlier of
two identical requests for the same vacation period with identical
relinquishment will receive priority.
(e)
The amount of time in advance of the first date of occupancy
that the Home Resort vacation period is relinquished to II.
(f)
The unit type and private sleeping capacity being relinquished
as compared to the unit type and private sleeping capacity being
requested.
The priority established for exchange requests is based on
the number of persons that the deposited or to-be-relinquished Home
Resort unit will accommodate privately. The number of persons
accommodated privately is generally determined on the basis of two
people per private sleeping area having access to a bathroom. Such
bathroom access must not interfere with the privacy of the people who
occupy the unit’s other private sleeping areas.
All of the above factors, with the exceptions of when the Home
Resort accommodations are relinquished, when a request is received,
and the unit type and private sleeping capacity, are constantly changing
and are updated by II on an ongoing basis.
Not all of the factors described above are applicable to points-based
exchanges (or, alternatively, have already been taken into account in the
development of the Club Interval Weekly Points Values chart).
15.
In addition to the above, priority in the exchange confirmation
process may be provided to:
(a)
Members requesting an exchange to selected Member
Resorts that are owned, or in certain instances branded, marketed,
and/or managed in common with the Home Resort, and
(b)
Members who own a Vacation Interest at a Member Resort
located in the geographic regions of Australia, New Zealand, and/or
South Africa, and are requesting an exchange to other Member
Resorts that are located in the same geographic region as the
Member’s Home Resort.
16.
The Host Accommodations may be used only for personal and
noncommercial purposes.
Members are expressly prohibited from
exchanging or renting the Host Accommodations, including, but not
