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INTERVAL INTERNATIONAL
IntervalWorld.com
or two resorts and two time periods must be requested. Members may
be confirmed into any resort or time period requested.
3. For those Members exchanging with II based on the deposit or
relinquishment of a unit week, the Member may request to travel
with a number of people equal to the maximum occupancy of the
accommodations deposited or to be relinquished, provided that the
number of people traveling does not exceed the standard traveling party
size associated with each unit type as follows: hotel, studio, or efficiency
unit – two persons; one-bedroom unit – four persons; two-bedroom unit
– six persons; three-bedroom unit – eight persons; and four-bedroom
unit – 10 persons. Confirmations may be made into any unit that will
accommodate the number of people in the Member’s traveling party,
even where the Home Resort accommodations deposited or relinquished
can accommodate a greater number of people. For example, if a Member
relinquishes a two-bedroom unit that accommodates six people, but
is traveling with only four people, he or she may be confirmed into
either a two-bedroom or one-bedroom unit. In all instances, exchange
opportunities are enhanced by accepting any unit that will accommodate
the number of people traveling.
4.
Exchanges are arranged on a space-available basis, taking into
consideration the “Comparable Exchange” concept explained in
Paragraphs 13 and 14. Neither II nor any developer or marketer can
guarantee the fulfillment of a specific request, as weeks are received on a
periodic basis throughout the year.
Generally, II does not control the
timing, location, or number of weeks available to the Exchange Program.
5.
Some Members may be restricted from exchanging into resorts
located within the same geographical area as the Home Resort
accommodations that are being deposited or relinquished. There are
currently such restrictions in Aruba; Barbados; Cabo San Lucas, Mexico;
Cancún, Mexico; Cyprus; Dominican Republic; Door County, Wisconsin;
Eastern British Columbia; Gatlinburg/Pigeon Forge, Tennessee; Grand
Bahama Island; Grand Cayman Island; Guatemala; Hawaii (the Big
Island); Maui, Hawaii; Kauai, Hawaii; Hilton Head, South Carolina; Lake
Tahoe, California; Las Vegas, Nevada; Madeira, Portugal; Malta; Marco
Island, Florida; Mazatlán, Mexico; Naples, Florida; Okaloosa and Walton
County, Florida; Orlando/Kissimmee, Florida; Palm Desert, California;
Palm Springs, California; Phuket, Thailand; Puerto Vallarta, Mexico;
Riviera Maya, Mexico; Riviera Nayarit, Mexico; St. Maarten; Stateline,
Nevada; Summit County, Colorado; Virginia Beach, Virginia; and
Williamsburg, Virginia. Generally, this restriction does not apply to
Members requesting an exchange to Member Resorts under common
ownership or management with the Home Resort. Additional geographic
areas may be restricted in the future. Members affected by any future
restrictions will be advised via II’s regular publications.
6. Only II can confirm vacation exchange requests, and only II written
Confirmations are valid. II will attempt to confirm a request until 48 hours
before the latest travel dates requested; however, beginning on the 29th
day prior to the latest travel dates requested, II will contact the Member
by telephone in order to obtain acceptance by the Member prior to
issuing a Confirmation.
7. (a) For Members who wish to change their Host Accommodations
subsequent to receiving a Confirmation without canceling their
Confirmation, E-Plus is available to allow Individual Members to
“retrade” their original Confirmation, up to a total of three times upon
the payment of an additional fee. The use of E-Plus may be purchased
at any time commencing at the time an exchange request is initially
placed and continuing up to five (5) days following the issuance of a
Confirmation, so long as the purchase is prior to the first date of
occupancy of the Host Accommodations and the Host Resort is in good
standing with II. E-Plus may be used to secure up to three (3) retrades
of the Member’s Host Accommodations and/or vacation periods at any
time up to 12 months after the first date of occupancy of the Host
Accommodations of the original Confirmation (the “E-Plus Usage
Window”). Once established, the E-Plus Usage Window does not
change upon any subsequent retrade.
(b)When transacting an E-Plus retrade, the Member may view
available Host Accommodations and an E-Plus retrade will be instantly
issued if the desired accommodations are available at the time the retrade
is initiated. Retrade requests may be made online or by telephone.
(c) (i) When the Member transacts an E-Plus retrade 60 days or
more from the first date of occupancy of the original Confirmation or, if
applicable, previously issued retrade, he or she will be entitled to select
available accommodations with travel dates any time up to the expiration
of the E-Plus Usage Window.
(ii) When the Member requests an E-Plus retrade 59 days to
24 hours prior to the first date of occupancy of the original Confirmation
or, if applicable, initial retrade, the Member may only select from
accommodations that have occupancy dates commencing up to
60 days after the first date of occupancy of the original Confirmation
or previously issued retrade. Any subsequent retrade request may only
be for Host Accommodations with occupancy dates 60 days or less
prior to the first date of occupancy of the current retrade.
(iii)
E-Plus may not be used to change Host Accommodations
less than 24 hours prior to the first date of occupancy of the current
Host Accommodations.
(d) For E-Plus retrades where points (inclusive of Club Interval Points
and Preferred Points) were relinquished for the original Confirmation:
(i) Where the number of points required for the retrade is equal
to or less than the number of points required for the original Confirmation
or, if applicable, previously issued retrade, no points will be returned to
the Member’s points, Club Interval Points, or Preferred Points account.
(ii) Where the number of points or Club Interval Points required
for the retrade is greater than the amount relinquished for the original
Confirmation or, if applicable, previously issued retrade, the Member will
be required to relinquish the additional points needed. A retrade will not
be confirmed until the availability of the required number of points is
verified by the Home Resort.
(e) Only one purchase of E-Plus may be made as to any particular
Confirmation.
(f)
E-Plus may not be purchased for use with a ShortStay Exchange
Confirmation, an Interval Options Confirmation, or with respect to the
purchase of accommodations through the Getaway Program.
(g)
E-Plus may not be used to secure a retrade where the Host
Accommodations have become unavailable for occupancy for any
reason.
Where a Member secures a retrade for accommodations located
in an area prone to damage or destruction due to adverse weather
conditions, earthquakes, or other natural disasters, travel insurance is
available through a third-party provider. Information about travel
insurance is available at IntervalWorld.com.
(h) E-Plus may not be available to owners at some Member Resorts
because of the Home Resort’s internal rules.
(i) II’s Exchange Cancellation Policies do not apply to an E-Plus
retrade.
8.
II Exchange Cancellation Policy — Other than Club Interval
Points–Based Exchange Confirmations
(a)
The only circumstances under which a Member using the
Exchange Program may lose the use and occupancy of the Home Resort
accommodations or relinquished points (including Preferred Points)
without being provided Host Accommodations are if a Member: (i) using
the Deposit First method of exchange fails to submit a valid exchange
request within the time periods specified; (ii) using the Deposit First
method of exchange requests accommodations that are not available
and fails to accept any alternate locations and/or time periods offered;
(iii) cancels a Confirmation seven days or more prior to the first date of
occupancy of the Host Accommodations being canceled and fails to
request substitute accommodations in accordance with II’s Exchange
Cancellation Policy; (iv) cancels a Confirmation less than seven days
prior to the first date of occupancy of the Host Accommodations being
canceled; (v) cancels or loses the use of a Confirmation, at any time,
due to the threatened or actual damage or destruction of the Host
Accommodations; (vi) cancels a Confirmation for substitute Host
Accommodations that was previously issued to the Member under II’s
Exchange Cancellation Policy; or (vii) where the use of the Home Resort
accommodations by II is lost or impaired due to circumstances beyond
II’s control.
(b)
Under II’s Exchange Cancellation Policy, a Member is entitled
to cancel a Confirmation by notifying II of his or her desire to cancel
such Confirmation within the first 24 hours after the exchange request
has been confirmed.
In the event that the Member has used the Deposit
First method of exchange, the Member’s exchange fee will be refunded,
and the deposit will revert to a status such that the Member may
redeem such deposit at a future time to place another exchange request.
If the Member has used the Request First method of exchange, the
Member’s exchange fee will be refunded, and the right to occupy the
Home Resort accommodations shall revert to the Member.
(c)
When a Member notifies II of his or her desire to cancel a
Confirmation seven days or more prior to the first date of occupancy
of the Host Accommodations being canceled, the Member will be
entitled to request substitute exchange accommodations, as long as the
Member requests travel occurring no later than 12 months following
the date on which the Member cancels said Confirmation for Host
Accommodations. However, the time period in which the Member is
entitled to request substitute exchange accommodations is limited,
as follows:
(i)
When a Member notifies II of his or her desire to cancel the
Confirmation 60 days or more prior to the first date of occupancy of his
or her Host Accommodations, the Member may request substitute
exchange accommodations at any time from the date of cancellation up
